Refund & Cancellation Policy

At Japaseva, we aim to maintain transparency and clarity regarding refunds and cancellations. Please read the policy below carefully.

Service Nature

Japaseva provides devotional services related to naam japa and mantra chanting. These services are time-bound and scheduled in advance as part of batch processes.

Cancellations

Once an order is placed and assigned to a chanting batch, cancellation requests may not be accepted, as preparation and scheduling begin immediately.

Refunds

Refund eligibility, if any, is governed by the refund and return policies of the marketplace through which the order was placed, such as Amazon or Flipkart.

Japaseva does not process refunds directly through this website.

Physical Items

If physical items such as a pooja mala or mala bag are included with the service, their return or replacement is subject to the marketplace’s applicable policies.

Service Completion

Once chanting for a batch has commenced or been completed, refunds are not applicable for the devotional service component.

Exceptional Cases

In rare cases where a service cannot be performed due to unforeseen circumstances, appropriate resolution will be handled in coordination with the marketplace.

Contact Information

For any questions regarding this Refund & Cancellation Policy, you may contact us at: support@japaseva.com